Help & Support
Questions about INNERO, your account, or the app? Reach us at support@innero.me.
How to contact us
- Email: Send a message to support@innero.me from any email app. If you have an account, please include the email address you use to sign in and a short description of your question (billing, login, technical issue, etc.).
- What we help with: Account access, subscriptions and billing, app behavior, assessments, and general product questions.
- Response time: We aim to reply within 1–2 business days.
No account needed
You don't need an INNERO account to contact us. Simply send an email to support@innero.me and we'll get back to you.
Already have an INNERO account?
If you use the INNERO mobile app with a signed-in account, you can also contact support from inside the app (for example via Settings, Help, or your profile area, depending on your app version). In-app requests help us identify your account and respond faster.
Company
INNERO, Inc.
Support: support@innero.me